Position Overview:

We are seeking a GIS and Python Solutions Specialist to join our team. In this role you will: Assist customers in creating GIS-based deliverables, enhance our technical mapping outputs to improve usability and reduce future support tickets, develop documentation and training materials to empower customers to work with DeepWalk in a GIS format.

 

Technical Improvement:

• Enhance mapping deliverables for increased usability.
• Collaborate with data management, technical, and sales teams to implement improvements.

Documentation & Training:

• Update website documentation to reflect new mapping deliverables.
• Develop and conduct training sessions for customers.
• Translate technical information into layman's terms for diverse audiences.

Support & Collaboration:

• Address customer support tickets effectively.
• Participate in team meetings and contribute to strategic planning.

Sample Tickets:

• Convert GeoJSON deliverables to ArcGIS geodatabases.
• Create trip hazard removal dashboards on ArcGIS Online for grant applications.
• Use the OpenStreetMap Python API to assist in project planning.
• Generate new GeoJSON mapping files using raw data from JSON databases.

 

Qualifications and Experience:

• Education: Bachelor's degree in GIS or a related field required; Master's degree preferred.
• Experience: 1-5 years of professional experience in GIS-related roles.
• Certifications: GISP certification and/or ArcGIS Python API certification preferred.

Required Technical Skills:

• Proficiency in ArcGIS Online and ArcGIS Pro.
• Strong Python programming skills with multiple geospatial project examples.
• Experience with geospatial libraries: Shapely, GeoPandas, and ArcGIS Python API.
• Familiarity with GIS data formats, mapping, and visualization techniques.

Communication and Writing Skills:

• Experience in consulting or technical support roles.
• Excellent written and verbal communication skills.
• Ability to create clear documentation, reports, and proposals.
• Strong presentation and training abilities.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent interpersonal and teamwork abilities.
• Effective time management and organizational skills.
• Adaptability and a willingness to learn in a fast-paced environment.

Tools and Technologies:

• Utilize HubSpot for managing customer support and upsell tickets.
• Work with advanced GIS software and tools.
• Collaborate using project management platforms.

 

Company Culture and Values:

DeepWalk is a venture-backed startup with 12 full-time employees and over 40 municipal customers. We value innovation, collaboration, and a commitment to empowering municipalities through advanced GIS solutions. Join our dynamic team and make a significant impact on public works infrastructure.

 

Work Environment:

• Hybrid Schedule: On-site at our office 3 days per week (Monday, Tuesday, Thursday), remote work 2 days per week.
• Travel: Attend the ArcGIS User Conference and Partner Conference annually.
• Facilities: Access to an on-site gym.

 

Compensation and Benefits:

• Salary: $70,000 - $80,000 annually.
• Benefits:
  • $600 monthly Health Reimbursement Arrangement (HRA).
  • 401(k) retirement plan, 3% +2% match
  • Stock options.
  • 1% commission on pilot upsells.
• Additional Perks:
  • Professional development opportunities.
  • Collaborative and supportive work environment.

 

Equal Opportunity Employer:

DeepWalk is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Join DeepWalk and contribute to reshaping the future of public works through cutting-edge GIS solutions!

 

Please Note: To verify eligibility to work in the United States, DeepWalk participates in E-Verify, an internet-based employment verification system administered by the U.S. Department of Homeland Security, USCIS Verification Division, and the Social Security Administration.