Esri Canada has an exceptional opportunity for 2 GIS Analysts to join our Community Maps team.
Reporting to the Program Manager, Community Maps, the person in this role will work closely with the Community Maps team and will be responsible for producing the Community Map of Canada, which is a basemap of Canada built from authoritative data, collected closest to source, and updated daily. Created to one common specification and compliant with international standards, the Community Map of Canada provides unrestricted access to community maps and imagery across the country.
The key responsibilities of the GIS Analyst are to actively engage with data contributors of the Community Map of Canada, facilitate their contributions and updates, and provide quality assurance and support. The GIS Analyst will also provide technical support to contributors and the user community that are in community outreach initiatives and promotion of the Community Map of Canada program.
This role will be based remotely in Canada.
About us:
Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.
If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!
A Day in the Life of a GIS Analyst at Esri Canada:
Technical:
- Perform field mapping on all data provided by assigned contributors for inclusion in the Community Map of Canada
- Conduct quality assessments on all data provided by assigned contributors to ensure it meets the standards for being included in the Community Map of Canada
- Resolve basic data synchronization issues for assigned contributors
- Respond to customer inquiries, feedback, and issues with a sense of urgency maintaining continuous communication until the inquiry is resolved to the satisfaction of the customer
- Perform quality assurance checks on all data updates from assigned contributors
- Conduct regular health checks with contributors, provide ongoing support, resolve data synchronization issues, and encourage adoption of best practices for data maintenance and updates
- Offer suggestions for improvements in data processing workflow or quality assurance processes
- Acquire, process, and deliver contributor imagery submissions
- Develop scripts and/or apps to assist with workflow productivity
- Maintain a high degree of knowledge and expertise in with Esri software through training and certification
Customer Focus:
- Develop understanding of assigned contributors, their use of the Community Map of Canada and ArcGIS, their current or planned GIS data initiatives, and opportunities for further engagement
- Engage with assigned contributors and build ongoing relationships to encourage data contributions, frequency of updates, and quality improvements
- Collaborate with Technical Solutions Specialists to promote the use and benefits of incorporating the Community Map of Canada in apps and services that were developed and implemented by contributors
- Actively participate in community outreach events such as webinars and community meetups
- Actively develop StoryMaps, blogs, videos and other communication material that provides technical guidance, best practices, and useful technical resources related to the use of the Community Map of Canada
- Maintain all assigned contributor records in Salesforce ensuring they are complete and up-to-date at all times
Teamwork:
- Collaborate with other members of the team ensuring that work is completed efficiently and on-time
- Contribute actively to the ongoing process of improving Community Map of Canada documentation
- Organize your work environment and tasks, ensuring that all assigned tasks are properly prioritized and completed on schedule
What you bring to the team:
- University degree in, geomatics, GIS, or equivalent education
- 1-3 years of experience working with Esri’s ArcGIS product suite (ArcGIS Pro, ArcGIS Online) in customer-facing roles
- Proven experience with Python in an ArcGIS environment
- Proven experience developing ArcGIS applications
- Ability to work and speak in both French and English is an asset
- Exceptional written and verbal communication skills
- Strong interpersonal and relationship building skills
- Self-starter with a track record of meeting tight deadlines
Bonus points for this position:
- Bilingual fluency in English and French
- Experience with ArcGIS Server
