BES is seeking a senior-level Project Manager with deep experience leading complex, client-facing projects from initiation through delivery. Experience in public safety, emergency management, law enforcement, or utilities is a plus.
In this role, you will lead end-to-end project delivery for data and technology solutions that support mission-critical operations, including monitoring, analysis, and reporting functions. You will be responsible for building and sustaining trusted client relationships, coordinating cross-functional teams, and ensuring the delivery of high-quality, outcomes-driven solutions.
This position requires strong project leadership, the ability to operate effectively in complex and fast-paced environments, and a high degree of flexibility. Occasional evening and weekend availability may be required based on client needs and project demands.
RESPONSIBILITIES
Project Leadership, Vision & Delivery
- Lead project teams using BES methodologies and frameworks, aligned to the client’s mission and organizational goals.
- Develop and execute work plans, including tasks, timelines, and deliverables, to achieve contracted outcomes.
- Identify opportunities to improve client effectiveness through better use of technology and process.
- Manage teams with diverse skill sets and experience levels, ensuring alignment to scope, priorities, and desired outcomes.
- Own overall project success, including quality, performance, and compliance with contract requirements.
- Oversee the development, review, and quality control of deliverables to ensure client-ready outputs.
- Foster a collaborative, high-performing team environment that encourages accountability and shared ownership of results.
- Provide direction, mentorship, and ongoing feedback to support staff performance and professional growth.
- Build effective, trusted relationships with partner firms operating in the client environment.
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Client Relationship Management & Engagement
- Serve as the primary client point of contact, building trusted, long-term relationships with key stakeholders.
- Understand client dynamics, organizational context, and leadership styles to tailor communication and engagement effectively.
- Translate client needs into actionable project plans that support engagement, decision-making, and results.
- Set, manage, and reinforce expectations related to scope, deliverables, timelines, and the overall engagement experience.
- Design and facilitate client, stakeholder, and team meetings that drive clear decisions and project progress.
Project & Financial Management
- Manage large-scale or concurrent projects by defining scope, allocating resources, and delivering work on time and within budget.
- Track and report progress against scope, schedule, budget, and utilization targets.
- Oversee project financials, including time tracking, invoicing, expense management, and status reporting.
- Develop and maintain project budgets.
- Prepare and submit invoices in accordance with contract requirements.
- Maintain project documentation in accordance with organizational file management standards.
- Manage project and financial risk and assist with developing and implementing risk management escalation protocols.
Business Development & Organizational Contribution
- Identify organic growth opportunities within existing client engagements.
- Support proposal development and contribute to broader business development efforts within assigned accounts.
- Provide input on marketing, positioning, and client strategy efforts as needed.
- Contribute to internal process improvement and help strengthen delivery frameworks and organizational effectiveness.
- Identify training needs and growth opportunities for delivery staff and encourage professional development.
- Oversee documentation of lessons learned and knowledge assets to strengthen team and organizational capabilities.
KNOWLEDGE & SKILLS
- Proven experience leading client-facing projects and cross-functional teams in a consulting or similar environment.
- Strong client service orientation with the ability to build trusted relationships and deliver outcomes that meet client needs.
- Demonstrated ability to manage multiple priorities, deliver high-quality work, and keep projects on track in fast-paced environments.
- Strong communication skills with the ability to translate complex ideas into clear, actionable messages for clients and stakeholders.
- Experience engaging with senior leaders and executive-level stakeholders.
- Strong problem-solving skills with the ability to operate effectively in ambiguous or evolving situations.
- Experience with project financials, budgeting, and project management tools (e.g., tracking scope, schedule, and budget).
- Exposure to or interest in Esri technology and/or geospatial consulting environments (preferred).
- A growth mindset with a desire to learn, take on new challenges, and expand capabilities over time.
EDUCATION & POSITION REQUIREMENTS
- Bachelor’s Degree
- Minimum of 5 years of project management experience in a client facing environment
- GIS experience is a plus.
- Familiarity with Microsoft products and Smartsheet is a plus
- Ability to obtain a secret-level security clearance
- Must be located in the Washington, DC area, be able to work onsite, and have a willingness to travel.
- Salary range commensurate with experience: $150,000 - $210,000
Location: Hybrid in the Washington DC area.